Designing Simple
Solutions to Complex
SaaS Problems
Who said complex problems can’t have simple solutions that move the needle for businesses and users...
👀
View Case Studies
Previously
Toptal
ClickFunnels

Payzen
Daniel Divney

Reducing support costs via an internal support tool for an AI focused healthcare company
Reframing a loaded problem to help users get started quicker and improve the activation rate of subscriptions.
-30%
Agent Call Time
-90%
Migration time

Moving the needle on activation rate with a smart data import feature for new users
Reframing a loaded problem to help users get started quicker and improve the activation rate of subscriptions.
+3%
Activation rate
-90%
Migration time
Designing Simple
Solutions to Complex
SaaS Problems
Who said complex problems can’t have simple solutions that move the needle for businesses and users...
👀
View Case Studies
Previously
Toptal
ClickFunnels

Payzen
Daniel Divney

Reducing support costs via an internal support tool for an AI focused healthcare company
Reframing a loaded problem to help users get started quicker and improve the activation rate of subscriptions.
-30%
Agent Call Time
-90%
Migration time

Moving the needle on activation rate with a smart data import feature for new users
Reframing a loaded problem to help users get started quicker and improve the activation rate of subscriptions.
+3%
Activation rate
-90%
Migration time
Who said complex problems can’t have simple solutions that move the needle for businesses and users...
👀
View Case Studies
Previously
Toptal
ClickFunnels

Payzen
Daniel Divney
Reducing support costs via an internal support tool for an AI focused healthcare company
Reframing a loaded problem to help users get started quicker and improve the activation rate of subscriptions.
-30%
Agent Call Time
-20%
Support Cost

Moving the needle on activation rate with a smart data import feature for new users
Reframing a loaded problem to help users get started quicker and improve the activation rate of subscriptions.
+3%
Agent Call Time
-90%
Migration time
